Shipping Policy

Order Processing

Orders are typically processed within 3–7 business days unless otherwise stated.

Processing times may be longer during product launches, promotional periods, holidays, or unforeseen circumstances.

Shipping Timeframes

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times are provided as a guide only and are not guaranteed.

Tracking Information

Where available, tracking information will be provided once your order has been shipped.

Shipping Delays

We are not responsible for shipping delays caused by carriers, customs processing, weather events, incorrect shipping information provided by the customer, or other circumstances outside our control.

Incorrect Addresses

Customers are responsible for ensuring shipping information is accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

If you believe a package has been lost in transit, please contact us and we will do our best to assist with the carrier investigation.

Damaged Packages

If your order arrives visibly damaged, please contact us within 7 days of delivery and include photographs of the packaging and product.

Contact Information

For shipping-related inquiries, please contact:

Email: roninempiremgmt@gmail.com